Experience versus mobility of Management

For Deming, 10, 15, 20 years of experience is meaningless. It could be one year of experience repeated 10, 15 or 20 times. However Deming consider the mobility of Management as a deadly disease. The two concepts are not contradictory.  Helping an organisation to change is  not about "to change the Management" but about "to change the management thinking", is not  to achieve short-term results but to achieve long-term results through a long-term engagement of workers and leaders in the transformation of their company.  Helping an organisation to change is not only  to gain and apply new knowledge but is to create a durable system to gain and apply new knowledge continuously without the support of the consultant or a "great insider" (see the blog great insider"). Helping an organisation to change...

The obstacle to improvement

A lean "specialist" shared yesterday certain obstacles to the improvement he usually meets.

My experience is that there are no simple answers to handle this obstacle. The first thing I usually do is to check if I'm not that obstacle. Three tips if we are able to accept that we can be the obstacle.
- Do not look for the obvious, do not ask questions that confirm your view. Learn how to ask questions (see previous posts)
- Do not get lost in the method and in the details, think in terms of purpose of the process studied.
- Challenge your thinkings/assumptions about work and people, even if you think you do.
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